Opportunity
Most consumers use some form of web based service to find
local events and directions to these locations. The background of these
services are based on large directories of information that is provided in part
by the users or patrons and the remaining information is provided by direct
stakeholders.
With the growing web services and evolving markets, new
business come and other businesses close leaving the directories in flux with
accurate and stale information. Consumers are in need of relevant context and
up to date information about locations within a radius of their influence.
Whether traveling or at home they use these services to get to where they want
to go.
Mobile devices are driving the consumer’s expectations for
businesses to have a wider range of information online and updated nearly in
real-time. Additionally, large online retailers are changing the face of many
towns and cities due to the increased competition for brick and mortar
locations over online sales.
The majority of the brick and mortar locations search for
through these services are restaurants, entertainment services, and bars. The common
age ranges from 18 to 45 with a growing segment above 45 as this group is
beginning to adopt the mobile web revolution.
There are many services like this in the market and users
may be fickle with their choice as inventory changes based on which service is
more popular in that geographic area.
Large ISVs like Google use this need as an entry point to
categorizing consumer habits and a reliable platform for marketing. Every capitalistic
country markets to consumers via web services and GPS based mapping services
help consumers find the fastest route from their current location to the
selected business.
This opportunity will continue to evolve for the foreseeable
future as it is part of a core human desire to socialize.
Innovation
Consumers need a smart service or virtual assistant that
merges the various directories in an effort to serve accurate information and
help the user decide between the similar choices.
The core of the service will be 2 fold. Firstly, as a
learning system to study the user’s preferences and search habits in order to
produce suggested results and save the user from wading through many similar
options. Secondly, it will be a source verification service that enables users
to contribute to the accuracy of the information and keep the service relevant.
Many existing services have a method to share information to
other web applications and this service will appear similar to how the airline
and insurance services find price quotes across many other sources to help
consumers get the best rates. This service will help a consumer find the most relevant
entertainment in their area.
The service will be advertiser driven and free to the
consumer. The simple business listing will also be free and potentially have
been added by the users. $49-99/year Premium business listings will make up the
bulk of the revenue and targeted marketing campaigns will offer additional
products to businesses for a cost-per-click rate determined by popularity.
Venture Concept
The other services in the market are well established but
have neglected to produce a smart service or virtual assistant within their
product suite. Other services like Amazon Alexa are gaining popularity and have
changed consumer expectations to have information catered specifically to their
needs served to them versus going out and finding it themselves. Concatenating
the various service inventories through their own web services will provide a
deep base of information to apply smart services and search tools for the user.
The millions of users within those other platforms continue to provide value to
their core service and also trickles to the aggregate service through their
background connection to this service.
Wide market informational campaigns will be needed to
articulate the differentiators of this service. Users will see the benefits
long term through consistent use of the tools as the service continues to learn
and refine its outputs based on usage.
The initial competitors will become official partners
through the use of their web services designed to share their information with
3rd parties. Their value proposition continues to exist with the
aggregate service.
The customer experience is the make or break feature of this
service. The general model based on the initial demographics provided by the
user will need to be actively improved to give the user the ideal experience
before the learning tools gather enough information to create a truly catered
experience.
This company will need many data architects and web
application developers to refine the services and integrate as many services as
possible. The rest of the company will be sales agents and local brand
ambassadors to spread awareness in key markets.
User adoption is the most important resource to crowd source
the verification of information within the service. Stale information will be
the crux that will lose the user’s confidence.
Local entertainment events and elevating small businesses
will be the next venture within this platform. This will help the small
business find patrons against the onslaught of advertising overshadowing them
in the market.
Serial entrepreneurship demands I put each of these ventures
into the capable hands of the company and move on to the next idea. Retaining
ownership and a board seat in these companies will secure their growth to the
long term vision I set in the beginning and allow the company to grow
naturally. Succeed or fail – I will keep
evolving and trying new ideas.
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